Shipping Policy
Where we ship, and from where
We ship to the United States and to all 27 EU member states. We don't currently ship to the United Kingdom or elsewhere.
Bracelets ship from our partner workshop in China and usually arrive in 8 to 15 days.
Every product page states where that product ships from and how long it usually takes.
Cost, duties and taxes
Shipping is free on every order to the US and the EU, with no minimum and no handling fee at checkout.
EU orders: import VAT and a courier handling fee may be charged by the carrier on delivery. This is collected by the carrier, not by us, and is not included in our prices. US orders: any import duties are covered by us.
We pass your order to our fulfilment partner within 1 business day, Monday to Friday.
Tracking and delays
You get a tracking number by email when the parcel leaves our partner's facility.
If something is delayed, we email you a revised date and the option to cancel for a full refund.
Questions: info@lugwidthbracelets.com. Lugwidth is a trading name of Christopher Durand, a sole trader with a business address at 18756 NW 84th Passage, Miami, Florida 33015, United States.